Visiting arrangements
Thank you for taking note of our visiting arrangements and prices.
Tickets can only be purchased by individuals (maximum 19 paying tickets).
Groups of 20 or more paying people, tourism professionals and school and extra-curricular groups must contact our reservations and customer relations department.
- The castle is open every day, all year round, except on 1 January, 25 and 26 December.
- Please consult the opening hours.
- It's advisable to print your tickets in advance.
- Pushchairs are forbidden in the monument.
- The tour route includes 300 steps.
- Animals are not allowed in the monument, except for guide and assistance dogs.
- Free admission on the first Sunday of the month between November and March.
Cancellation and refund
No refunds or changes to tickets, dates or times will be possible once payment has been confirmed, except in the case of complete closure or cancellation by Haut-Koenigsbourg castle. In the event of partial closure of the monument, no refund will be given.
A valid proof of entitlement will have to be presented at ticket control for the purchase of reduced or free fares.