Online ticket office
Please be aware of the visiting terms and conditions.
Tickets can only be purchased by individuals (maximum 19 paying tickets).
Groups of 20 paying people or more, tourism professionals, school and extracurricular groups should contact our reservations and customer relations department.
A valid proof of entitlement must be presented at ticket control for the purchase of reduced or free tickets.
How to visit
It is recommended that you print your tickets in advance.
The locker service is suspended. Pushchairs are not allowed in the monument.
Please note: the tour route includes 300 steps.
Animals are not allowed in the monument, except for guide and assistance dogs.
Cancellation and refund
No refunds or changes to the ticket, date or time will be possible after payment has been validated, except in the event of complete closure or cancellation by the Château du Haut-Koenigsbourg. In the event of partial closure of the monument, no refund will be given.