Online ticket office

Please be aware of the visiting terms and conditions.

Tickets can only be purchased by individuals (maximum 19 paying tickets).

Groups of 20 paying people or more, tourism professionals, school and extracurricular groups should contact our reservations and customer relations department.

A valid proof of entitlement must be presented at ticket control for the purchase of reduced or free tickets.

How to visit

It is recommended that you print your tickets in advance.

The locker service is suspended. Pushchairs are not allowed in the monument.

Please note: the tour route includes 300 steps.

Animals are not allowed in the monument, except for guide and assistance dogs.

Cancellation and refund

No refunds or changes to the ticket, date or time will be possible after payment has been validated, except in the event of complete closure or cancellation by the Château du Haut-Koenigsbourg. In the event of partial closure of the monument, no refund will be given.

CASTLE ENTRANCE

Tickets are valid for the admission fee, without supplement, for 1 year from the date of purchase.

Visit

Due to restoration work, part of the château is currently closed. A reduced rate applies to all visitors for the duration of this work, only on tickets purchased on site.

No refunds or exchanges are possible for tickets purchased online.

By visiting the castle on your own and discovering the route at your own pace, you will be able to take full advantage of the monument, its riches and its details. A privileged visit to this impressive fortress...

This admission ticket allows you to access the castle on a self-guided tour.

The Château is open every day, all year round, except on 1 January, 1 May, 7 July and 25 December. Please see our opening times.

Valid proof must be presented on inspection of tickets for reduced rate or free tickets Rates and special conditions.

The castle is open free of charge every first Sunday of the month from November to March and during the European Heritage Days.

No refunds or changes to the ticket will be possible once payment has been confirmed.